The Brisbane Region Welcomes You Program has been developed to inspire everyone involved in welcoming guests to become proud hosts and deliver exceptional experiences so that our guests become passionate advocates for our region.
Brisbane Economic Development Agency (BEDA) is excited to be part of the launch of the Queensland Welcomes You initiative, with its suite of online welcome programs for each of Queensland’s tourism regions, along with in-person workshops scheduled for early 2025. Watch the video to learn more.
Who can participate?
The program is open to all businesses that play a role in welcoming and hosting guests in our region as well as passionate volunteers. Program participants may include those working in hotels, venues, transport, tours, events, attractions, retail, restaurants, cafes and bars, as well as volunteers across the visitor economy.
What you’ll gain
- Increase your knowledge of our region to create stories and unique experiences to share with guest
- Be recognised as a regional host and an important part of a broader Queensland network of welcoming hosts
- Receive a certificate of completion to use in promoting your regional host status and part in the network of hosts Queensland wide
What you’ll learn
There are five modules in the online program covering topics such as:
- world-class hosting principles
- accessibility and inclusion
- storytelling
- regional specific content on our Aboriginal and Torres Strait Islander Peoples culture and environmental sustainability
- local experiences and tourism products.
The five modules vary in length from 5 to 40minutes to complete and the overall course duration should take approximately 1.5 hours.
In-Region Workshop
The online learning is supported by an in-person workshop. We recommend you complete the online program before attending the workshop, if possible, but it is not a requirement.
Contact us you are interested in attending the workshop.
How to register for the online training
Please LOGIN HERE, the Queensland Welcomes You login page, and follow these steps to create an account and access the training.
If you have any questions about the program or the registration process, click here to contact a team member.
The Queensland Welcomes You initiative is proudly funded by the Queensland Government and delivered by the Queensland Regional Tourism Network.
